Contact Us
Got a question. We’d love to hear from you.
You can check out our FAQs for answers to our most commonly asked questions, or fill in the contact form opposite and we will get back in touch with you as soon as possible.
Enquiries will be responded to within 1-3 working days.
Contact Form
Got a question?
I have a question about subscription plans
To access Market Prices, you’ll need to register and set up an account. It’s quick and easy. We require a few basic details, including an email address and you’ll be all set on our Weekly Prices plan, free of charge, for weekly livestock market sales prices.
If you’d like more frequent updates or in-depth insights, consider signing up for one of our paid subscription plans.
To celebrate the launch of this new service, we are offering a 3 month free trial of the Real Time Prices subscription plan for all subscribers from 1st January – 31st March 2024.
If you’re a regular customer of a LAA member livestock market, or an LAA member (individual or corporate), you could benefit from free access to our enhanced services. Find out more here.
Our paid subscription plans offer more frequent market price updates, in depth insights and new livestock categories for sheep, cattle and pigs. There are a range of paid subscription plans to suit your business.
Each subscription plan offers in sights to market trends to boost your business and maximise livestock returns by making informed, data-driven decisions.
Click here to find out more about the benefits of our subscription plans.
Each subscription plan includes Market Prices from LAA member livestock markets across England and Wales for sheep, cattle and pigs.
We offer subscription plans for Weekly, Daily & Real-Time Prices, as well as Enterprise, each providing different levels of insights, frequency of updates and additional livestock categories to suit your business.
Find out more about our subscription plans here.
Yes! To celebrate the launch of our new Market Prices service, we are offering a 3 month free trial of the Real Time Prices subscription plan for all subscribers from 1st January – 31st March 2024.
From 1st April 2024, a 14 day trial of the Real Time subscription plan will remain available for new subscribers.
Once your Free Trial has expired, charges will apply thereafter.
If you do not wish to pay for a subscription plan, simply downgrade to our free Weekly plan.
Subscription plans are paid via credit or debit card, on a rolling monthly basis. For our Daily Prices & Real Time Prices subscription plans, you will be required to set up a payment method on registration.
You may change your payment method at any time on your user dashboard. You can also manage your payments and download your receipts from here.
We use strict procedures and security features to safeguard your personal information and use a recognised third party secure online payment system. To find out more, head to our Privacy Policy.
Yes, you can cancel your subscription at any time. Simply log into your account and head to ‘subscriptions’.
Once you cancel your subscription, you will continue to benefit from the paid subscription service from the remainder of the month in which you cancelled your subscription, when your account will revert to our free Weekly Prices plan.
Yes, you can change your subscription plan at any time. Either upgrade to one of our paid subscription plans, or downgrade to our free Weekly Prices subscription plan.
Simply log into your account and head to your dashboard.
If you’re a regular customer (buyer or vendor) of an LAA member livestock market, you can benefit from free access to our Daily Prices subscription plan, usually charged at £4.99 p/m.
To qualify, on registration, you will be required to select the LAA corporate member livestock market you use most and submit your unique vendor or buyer account number for that livestock market. You must have actively traded in that market within the previous 12 months. The LAA regularly audits free access registration from customers of LAA member livestock markets.
The LAA and it’s membership reserves the right to withdraw free access to paid subscription plans on a discretionary basis at any point.
If you’re part of an LAA member or part of an LAA corporate member livestock market, you could benefit from free access to our Real-Time Prices subscription plan, usually charged at £10.99 p/m. Contact the LAA to request a unique link if you haven’t already received one.
To qualify, you will need to be an LAA individual member(fellow, associate or student) or be part of an LAA corporate member market or LAA associated auctioneering business and have an LAA member market email address (i.e.name@meltonmowbraymarket.co.uk).). On registration your request will be manually verified by the LAA. Please allow 2-3 working days for your request to be verified. Each member market has a limited number of email addresses eligible for free access to the Real Time Prices subscription plan.
If your request has not yet been verified, and 3 working days have passed since your registration, please contact us.
The LAA reserves the right to withhold free access to paid subscription plans on a discretionary basis at any point.
Market Prices are collated from LAA member livestock markets in England and Wales to provide a comprehensive insight, representative of current market trends.
These prices are formed through a live competitive auction system with multiple buyers and sellers ensuring a fair and true price.
To ensure transparency and accuracy, an independent processor collates and processes the data on behalf of the LAA, with regular audit systems in place.
LAA Market Prices is already a trusted source for government agencies and commercial publications for live sheep, cattle and pig prices.
I am having difficulties with my account
If you’re having trouble accessing your account, we suggest you try the following:
- Refresh your account by logging in and out again. This should ensure that your subscription details are up to date.
- If you’ve forgotten your password, click the ‘forgotten password link’ on the sign in page. You will be able to reset your password and access your account.
- If you’re still having problems, please contact us
From time to time, you may be required to log in again. This is to ensure that our LAA Market Prices data is protected and accessed in line with our terms and conditions. Sharing of accounts is not permitted.
The Enterprise subscription plan provides licencing for additional users to be added to an account.
If you are unable to access paid subscription features within your account, we suggest you try the following:
- Ensure you are subscribed to one of our paid subscription plans (Daily Prices or Real Time Prices)
- Check that your payment method has not expired. If your payment method has expired, you can update this by logging into your account and heading to ‘payments’. Your account will be automatically upgraded.
- The LAA regularly audits registrations for free access to our Daily Prices subscription plan from regular customers of LAA livestock markets. Your account may not have been verified as a ‘regular customer of an LAA member market’ during an audit process. This may be because you have not regularly traded in the LAA member livestock market you listed on registration within the previous 12 months. In this case, your account will have been downgraded to our Weekly Prices subscription plan. You can either continue with our Weekly Prices subscription plan free of charge, or upgrade to a paid subscription, Daily Prices or Real Time Prices.
The LAA and it’s membership reserves the right to withhold free access to paid subscription plans on a discretionary basis at any point.
- You may be waiting for manual verification by the LAA for free access to our Real Time Prices subscription as an LAA member or being part of an LAA member livestock market. This process is manual and may take up to 2-3 working days to verify. If 3 working days have passed since registration,
please contact us.The LAA reserves the right to withhold free access to paid subscription plans on a discretionary basis at any point.
I would like Market Prices, but I need something different to what your plans offer
We are keen to work with new and existing customers to create bespoke Market Prices packages through our Enterprise subscription plan to suit the specific needs of your business. We always looking for ways to develop new and exciting data sets that benefit the agricultural industry.
We’d love to hear from you. Get in touch with us.
The publication or resale of LAA Market Prices in any form is not permitted within any of our subscription plans.
We can however offer bespoke packages and licencing through our Enterprise subscription plan to enable you to publish or re-sell LAA Market Prices, where all data is owned and attributed to the LAA.
Get in touch with us to find out more.
